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Provisioning services
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Description
The basic objective of a company’s I.S. is to provide a service to the end user. Including this user to the resource management processes should be a winning strategy as he will be able to:
- Understand and accept the processes involved
- Report quickly to system administrators
- Prevent unwanted reboots or delays in security patch updates or software deployments
Eventually, the user is an essential actor of your system management solution.
Typical technologies
- Active Directory (AD) used for identities management
- Internet Information Services (IIS) as a user request interface protocol
Typical implementations
- Providing workstation’s health status and most relevant information (installed components…)
- Giving the ability for the end users to ask for installation, updates and software removal